Frequently Asked Questions

  • What types of tours does Tri-State Travel offer?

    Tri-State Travel offers single-day tours, multi-day tours, guaranteed departure trips, and custom group packages. Popular options include theater shows, sporting events, shopping trips, and escorted tours to destinations like New England, the Smoky Mountains, and Route 66.

  • How long has Tri-State Travel been in business?

    Tri-State Travel has been family-owned and operated since 1940, providing over 85 years of trusted travel services. The Hillard family has maintained a tradition of excellence throughout the company's history.

  • What areas does Tri-State Travel serve?

    We serve the Iowa-Illinois-Wisconsin tri-state area with offices in Galena, IL and Davenport, IA. Our motorcoaches provide transportation throughout the Midwest, including Chicago, Des Moines, Milwaukee, and other regional destinations.

  • What types of motorcoaches are available?

    Our fleet includes 40-passenger MCI J3500 Premium coaches and 56-passenger MCI J4500 Deluxe and Luxe Premier models. All coaches feature WiFi, outlets, restrooms, premium sound systems, and are DOT safety inspected with professional drivers.

  • What safety measures are in place?

    We maintain the highest safety standards with DOT inspected vehicles, professionally trained drivers, our own safety director, and comprehensive insurance coverage. All coaches undergo regular maintenance by our certified crew.

  • Can you arrange university and student travel?

    Absolutely. We've been a student travel specialist since 1940, providing transportation for athletic teams, music groups, performance ensembles, and educational trips. We serve universities and colleges throughout Wisconsin, Iowa, and Illinois.

  • What's included in your tour packages?

    Tour packages typically include deluxe motorcoach transportation, professional tour director, accommodations, select meals, attraction admissions, and luggage handling. Specific inclusions vary by tour, with detailed itineraries provided for each trip.

  • Do you offer convention and corporate shuttles?

    Yes, we provide professional convention shuttles and corporate transportation throughout the Midwest, including Chicago, Des Moines, Milwaukee, and Quad Cities. Services include detailed planning, on-site management, and custom scheduling.

  • How do guaranteed departure tours work?

    Guaranteed departure tours through our Travel Alliance Partners (TAP) are confirmed to go regardless of group size. These pre-planned trips to domestic and international destinations offer fixed dates and unique experiences beyond typical tour packages.